Display tab > Display Configuration > Adjust Display size (to the size of your remote hosts display).Click Show Options on main Remote Desktop screen.Display Resolution – Connect at same resolution as the remote host.If only Task Manager but no Desktop appears try running Explorer from Task Manager: File > New Task > Explorer.exe.This calls Task Manager and in most cases you’ll immediately see the Desktop Press CTRL+ALT+END or on laptops CTRL+ALT+FN+END.Task Manager – While logged in and stuck on the black screen of death.

The apparent cause is Screen Caching and accessing a system with different display resolution or RDP window sizes. The issue can affect workstations and servers, laptops or desktops and happens in Windows 7 through Windows 10 with most any version of Windows server. When the RDP window is minimized, the whole desktop is minimized there is no way for TeamViewer to grab the screen of the remote computer until the RDP window is brought back up.The Issue – When using Windows Remote Desktop client the remote screen turns black right after login and you have no control. Many times, this can resolve the issue.In addition, you may try the following:restart the remote PCon Windows, completely close the remote TeamViewer including restarting the TeamViewer service (Start -> run -> services.msc)Active RDP sessionA black screen appears if there is an active RDP (Windows Remote Desktop) session to the remote computer, with the RDP window currently minimized. Most of the cases, however, are due to the following:the TeamViewer service is not running correctlythe connection is to a computer with no monitorthe communication of TeamViewer has encountered an interference/blockan active RDP (Windows Remote Desktop) is running on the remote sidePlease ensure both sides of the connection are updated to the newest release available within your major version. The following information can assist in pinpointing the underlying cause.TroubleshootingA black screen on the remote machine has several causes. GeneralThis article applies to all TeamViewer users. Occasionally when making a connection with TeamViewer, you may encounter only a black screen upon connection. Black screen after starting a connection - TeamViewer Support

Anydesk remote black screen